Return Policy

Nothing important to us than our customers, If you are not satisfied with your order, you can return it within 3 days of delivery for a full refund! No questions asked!
  • Any purchased item can be returned to Dubaiers for a full refund within 3 days of delivery.
  • Customers who wish to return items must contact Dubaiers within 3 days from receiving their order to acquire a return number and instructions on how to proceed.
  • Returned items must be in the same condition they were received in, and in the original sealed packaging. Items returned damaged or not in the same condition they were received in will incur an administration fee. Dubaiers reserve the right to refuse to accept any returns if goods are in a non-resalable condition.
  • Customers will not be charged any shipping fees for returning items if they were faulty on delivery or not exactly as described on the website.
  • You can still return your items if you are not satisfied for any other reason. However, you will be charged a return shipping fee.
  • Dubaiers will dispatch a shipping courier to pick up the items from you directly.
  • All returned items will be fully inspected and assessed based on the above criteria.
  • Once your return request is accepted, your refund will be issued within 5 working days of receiving returned items and a credit will automatically apply to your account.